Frequently Asked Questions
Clear, transparent answers to help you make informed decisions about your medical care in China.
Yes—many of our partner hospitals in Guangzhou and Shanghai hold JCI accreditation (the international gold standard for quality and patient safety) or equivalent high ratings. These facilities have experience with international patients, English-speaking staff in key departments, modern equipment, and rigorous hygiene protocols. Outcomes for common procedures in orthopedics, sports medicine, and oncology often match or exceed Western benchmarks at top centers.
Patients often save 50–80% on procedures. For example, knee/hip replacements or advanced cancer therapies can cost significantly less due to lower operational costs in China, while maintaining high standards. Exact savings depend on your specific case— we'll provide transparent estimates after your inquiry.
SinoBridge Health acts as a facilitator and coordinator only. We charge transparent fees based on service packages you select, covering non-medical support such as:
- Airport transfers and local transportation
- Professional translation/interpretation
- On-site assistance and coordination during your stay
There are no hidden fees—everything is outlined upfront in your personalized quote. All medical and hospital costs (procedures, consultations, hospital stays, medications) are paid directly by you to the hospitals, not through us. This ensures full transparency and no markups on healthcare services.
No. We do not provide or bill for any medical treatment. You pay the hospitals directly for all clinical services. Our role is limited to coordination, matching you to suitable facilities, and providing logistical support.
The journey is simple and guided:
- Submit your inquiry via our form or email.
- We review your needs and provide options, including hospital matches and cost estimates.
- You receive a transparent quote for our coordination services and hospital fees.
- If you proceed, we assist with scheduling, travel logistics, and on-site support.
- After treatment, we help with follow-up coordination as needed.
Most patients enter on a tourist (L) or medical (M) visa. We provide guidance and supporting invitation letters from partner hospitals if required. Visa rules can change—check the latest from official Chinese embassy sources.
Partner hospitals provide standard post-treatment instructions and follow-up plans. We can coordinate virtual consultations if needed. We recommend travel insurance covering medical complications for added peace of mind.
Yes—all inquiries and details are handled confidentially in line with privacy standards (including HK DPA principles). We do not share information without your consent.
Wait times are typically much shorter than in many Western countries—often weeks instead of months—depending on hospital availability and your case details.